Privacy Policy

Galpero respects your privacy. This policy explains how we collect, use, store and protect personal information when you visit our website, submit a contact form or make a booking enquiry.

Who we are

Galpero operates a premium barbershop at 221 Rosslyn St, West Melbourne, Australia. For privacy questions, contact us at galpero@hotmail.com or +61399661100.

Data we collect

We may collect the following information when you interact with us:

• Full name
• Email address
• Phone number
• Message content and service preferences
• Technical data such as browser type, device information and approximate location derived from IP address
• Cookie and analytics data as described in our Cookie Policy

How we collect information

Information is collected directly when you complete a booking or enquiry form, email us, message us through WhatsApp or Viber, or speak with our team by phone. Limited technical information may also be collected automatically when you browse galpero.com.

Data processing and purpose

We process personal information to:

• Respond to booking enquiries and schedule appointments
• Provide customer service and follow-up communication
• Improve website performance and content clarity
• Meet legal, accounting and operational requirements
• Protect the security of our website and studio operations

Contact forms and booking enquiries

Details submitted through our forms are used solely to manage your request. We do not sell personal information. Messages may be stored in our email or scheduling systems so we can complete your booking accurately.

Data storage and retention

Personal information is stored using secure systems with access limited to team members who need it for service delivery. We retain enquiry records only as long as needed for the original purpose, ongoing client service or applicable Australian legal obligations, after which information is deleted or de-identified where practicable.

Third-party services

We may use trusted providers for website hosting, email delivery, analytics or messaging platforms. These providers process information on our instructions and are expected to apply appropriate safeguards. Messaging apps such as WhatsApp and Viber are governed by their own privacy terms when you choose to contact us through those channels.

Data protection

We apply administrative and technical measures designed to reduce unauthorised access, loss, misuse or disclosure. No method of transmission over the internet is completely secure, so we encourage you to avoid sending sensitive information through unsecured channels.

Your rights

Depending on applicable Australian privacy law, you may request access to the personal information we hold about you, ask for corrections, or enquire about how your information is handled. To make a request, email galpero@hotmail.com. We will respond within a reasonable timeframe.

Children

Our services and website are directed to adults seeking professional grooming. We do not knowingly collect personal information from children without appropriate authorisation.

Policy updates

We may update this Privacy Policy to reflect operational or legal changes. The revised version will appear on this page with an updated date.

Contact

Galpero · 221 Rosslyn St, West Melbourne, Australia · +61399661100 · galpero@hotmail.com